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Since the launch of Cornemuse’s website, FAQs have been posted regularly to answer questions which newcomers often ask about our website and related products. If your question does not appear in our FAQ list, or if you have technical difficulties browsing on the website, write to us, and we will reply to you as soon as we can. Thank you for your interest; your comments are always welcome. How Can I play Games, View Videos or Hear Sounds? If my child and I become members of Cornemuse’s Club, which new activities will we have access to? Where can I find song lyrics, music, photos and other products from the TV series?
How Can I play Games, View Videos or Hear Sounds? To play the games available on the website, you must download Flash 6.0. To view the videos and hear the sounds, you must download Quick Time. In both cases, just follow the instructions.
My child has joined Cornemuse Friends’ e-mail list but s/he hasn’t received her/his birthday card yet. What should I do? By joining Cornemuse friend’s e-mail list , both the child and the parent receive a sign-up confirmation. Have you received yours? If neither of you has received any confirmation, perhaps there was a mistake in the e-mail address you sent us (yours or you child’s). If there are mistakes, you need to modify your e-mail address in your child’s Profile. To do so, you need to use your child’s password. If your child still doesn’t receive any birthday card, write to us! We will correct the situation as soon as possible.
If my child and I become members of Cornemuse’s Club, which new activities will we have access to? You will have access to a wide range of activities relating to one of the episodes offered on the DVD you purchased:
Even better, each DVD features a special event (Halloween for DVD vol. 1, Christmas for DVD vol. 2, Easter for DVD vol. 3 and Holidays for DVD vol. 4), where many craft, coloring and drawing activities are offered along with fun recipes for children to make. Halloween :
Christmas :
Easter :
Holidays :
Where can I find song lyrics, music, photos and other products from the TV series? We invite you to visit our Merchandizing section available on the producer’s website at www.telefiction.com. This section features all Cornemuse videos; it also gives you more details about products available in stores. Though the wide range of our products seem to meet most of our users’ needs, parents regularly ask for song lyrics or the series soundtracks. Unfortunately, these requests cannot be filled. As for film producers, TV producers are subject to copyright laws which forbid them from reproducing any of the content used in the episodes without permission and right payments. This procedure is long and expensive. This is why only a few select episodes are made available to the public. We cannot fill each individual request; however, we do take them into consideration when comes the time to select and make new episodes available on our website or on DVDs.
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